Contact Support
If you manage an event on GetStampd and need help, start here. For sales or general enquiries, visit Contact Us.
Common support topics
Logging in
Access your event dashboard with your work email and password. Use the Admin login link on this page.
Resetting your password
On the Admin login page, click ‘Forgot password?’ and follow the reset link sent to your email.
Event setup
Create an event, add venues, set branding and preview your customer landing page before going live.
QR code issues
Each venue has a unique QR code. If a scan fails, check the code is printed clearly and lighting is good.
Billing & account questions
For invoicing, plan changes or account queries, contact us directly via email or phone.
Visitor & passport questions
Help visitors check in, track progress and understand rewards. No app download is required.